Below is an outline of steps to take after you have successfully purchased an instrument. Have questions?
Within 10 minutes, hopefully sooner, you will receive an email from “Pulse Team” (firstname.lastname@example.org) with your Redemption/Serial Key after purchasing your product. Copy this key, you will paste it in later.
Download the Pulse download application. Visit pulsedownloader.com. If you already have the Pulse application please make sure it is up to date.
Launch the Pulse application. Again please make sure this is the latest Pulse application. Select “Add a Product” in the top right.
Paste in the Redemption/Serial Key that Pulse Team emailed you.
Select where you want to download the instrument to. Wether it’s to your Desktop (which we do not recommend) or to an external hard drive please make sure you have adequate hard drive space.
Once your instrument has been successfully downloaded in the Pulse application navigate to Native Instruments website and download Native Access. You will use Native Access to register your instrument. We currently recommend you use Native Access 1, but Native Access 2.1+ will work.
If you are currently on Native Access 1, that's good! It is the version we currently recommend using and is what our current installation guide follows.
If you are a brand new user or have have already updated to Native Access 2 then you will need to follow this next step...
Once launched you will need to immediately update Native Access 2.0.8 to 2.1+. You can simply do this by clicking on the pop-up window in the top right corner that says "Restart to install now".
Our products will only show up with Native Access 1 or Native Access 2.1+.
Step 9 does not apply to Native Access 2.1+ users.
Launch the Native Access application and click “Add a serial” in the top left.
Paste in your Redemption/Serial Key that you received initially from the Pulse Team email. Yes this is the same key as Pulse.
After you have successfully registered your product click View Products Not Installed. This step does not apply to Native Access 2.
Once you have successfully registered your product and navigated to “Not installed” (This step does not apply to Native Access 2.) products, find the Teletone Audio library you just registered and click “Add Library” (In Native Access 2 click ‘Locate’).
Native Access will ask you to Browse to your instrument. This is the location on your hard drive where you pointed the Pulse Downloader to. Browse to that folder.
Once you have found that folder click “Open”. Make sure you select the parent folder. Not the ‘instruments’ or ‘samples’ folder.
If your DAW or Kontakt has been open please close it. Launch or re-launch Kontakt and you should find the Teletone Audio library in the left hand Library Browser and get to making music!
Still have questions?
Contact customer support.